We value the trust you place in us and recognize the importance of secure transactions and information privacy. This policy describes how IOLIV Tech Solutions Private Limited collects, uses, shares, and otherwise processes information through sciborg.ai and its mobile applications.
This electronic record is published in compliance with the Information Technology Act, 2000 and applicable rules, including reasonable security practices, sensitive personal data, intermediary guidelines, and digital media ethics requirements.
1. Information We Collect
We collect information needed to provide and improve the Platform.
- Personal information such as your name, email address, phone number, age, or account credentials.
- Usage data including pages visited, features used, time spent, and interactions.
- Device information such as IP address, browser, operating system, identifiers, and app version.
- Payment information processed by third-party payment processors; we do not store full card details.
- User-generated content such as comments, assignments, messages, or uploads.
- Cookies and similar technologies used to personalize the experience and analyze performance.
2. How We Use Your Information
- Provide and maintain the Platform.
- Personalize your learning experience.
- Process payments and manage subscriptions.
- Communicate updates, support messages, and notifications.
- Improve content, features, and user experience.
- Ensure security, prevent fraud, and enforce our Terms.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell your personal information.
- Service providers for hosting, analytics, customer support, and payments.
- Educational partners when required for delivery or certification.
- Legal authorities when required by law, regulation, or legal process.
- Relevant parties during a merger, acquisition, or asset transfer.
4. Cookies and Tracking Technologies
Cookies and similar tools remember preferences, keep you logged in, analyze usage patterns, and improve performance. You may disable cookies in your browser, but some features may not work correctly.
5. Data Retention
We retain information only as long as necessary to provide services, meet legal obligations, resolve disputes, and enforce agreements. You may request deletion of your account and associated data.
6. Data Security
We apply administrative, technical, and physical safeguards. No transmission or storage method is completely secure, so absolute protection cannot be guaranteed.
7. Children’s Privacy
The Platform is intended for users aged 13 or older, or the digital-consent age in their region. We do not knowingly collect information from children below that age. Contact us if you believe a child has provided information.
8. Your Rights and Choices
- Access your personal data.
- Correct inaccurate information.
- Request deletion.
- Restrict or object to processing.
- Export your data.
- Withdraw consent.
9. Third-Party Links
The Platform may link to third-party services. We are not responsible for their content or privacy practices. Review their policies before providing information.
10. International Data Transfers
If you use the Platform outside our operating country, information may be transferred to jurisdictions with different data-protection laws.
11. Policy Changes
We may update this Policy periodically. Changes take effect when posted, and continued use indicates acceptance.
12. Contact Us
- Email: admin@sciborg.ai
- Business address: 25 Barabazar Main Road, Chandannagore, West Bengal 712136.